Reference no: EM132547076

The Best Bite Cafe

You are the owner of the Best Bite Café, a burger restaurant located in the trendy, inner city suburbs of Melbourne. You have always had the vision of creating an ethical and sustainable business that provided a warm and welcoming environment to all.

The Café seats 30 people in the dining room and has a small, fully-equipped commercial kitchen at the back.

Being a small local business it primarily targets locals, however the range of customers varies greatly across different age groups.

The Best Bite tries to cater for all customer desires and needs and sources its products based on locality and seasonality.

You are always looking for new and innovative ways to improve on the café's sustainability practices and have recently signed up to a voluntary program for environmental sustainability and resource efficiency.

The first step of the program requires you to investigate current resource usage and conduct research on relevant regulatory requirements.
While conducting your research you identified a number of legislative requirements that were new to you and thought it necessary to review the café's current policies and procedures to ensure these compliance requirements are being met.
You also think it will be beneficial for all staff to participate in this program and have arranged an information session to discuss the topic further.

Before attending the session, you decided to gather and document information on current resource usage to demonstrate the influence each member has on sustainable work practices.

QUESTION 1
List one piece of legislation, one regulation and one code of practice that relate to environmental issues in this workplace. Explain the compliance requirements of each.

QUESTION 2
a) Obtain a copy of the following procedure from your assessor:
• Sustainable Compliance Assessment Procedure.
Review your compliance responsibilities as the business owner. Research and document areas in which the café's Sustainable Compliance Assessment Procedure could be improved.
List at least five things to be added into the policy.
b) Obtain a copy of the following internal policy from your assessor:
• Waste Management Policy
Review the policy and identify five areas where The Best Bite Café can improve their practices.
To complete this task, you must conduct research on current systems for resource efficiency by reviewing current industry publications, journals, associations and/or speaking with subject matter experts. You must reference the sources of information.

QUESTION 3
a) List two approaches you could apply in the workplace to assess compliance work practices.
b) List four examples of common environmental and sustainable issues for cafés and restaurants.
 
QUESTION 4
Review the following sources (or any other source you feel appropriate) and collect information that can be shared with your work group (at The Best Bite Café) on positive sustainable practices:
• Australian conservation foundation
• Climate friendly
• Department of climate change
• Sustainable Business Australia
• Eco office
a) Summarise key pieces of this information here. Remember to list your sources.
b) Outline how you would share this information to your work group and why.

QUESTION 5
Describe how you could measure and document current resource usage for the following at The Best Bite Cafe:
• Paper
• Energy such as electricity
• Water
• Transportation
• Wastage.
A minimum of one example for each item is required.

QUESTION 6
Describe three examples of different purchasing approaches you could use and how they can contribute to sustainable work practices.

QUESTION 7
List five stakeholders you could seek input from when setting targets. For each example provide the type of input they may provide.
The Best Bite Café continued...
After conducting research and consulting with relevant people you have developed a plan of action. You are now ready to implement your changes. Having seen a number of systems fail due to the way they were introduced and implemented in the past you decided to evaluate this process.
As part of your implementation plan, you have decided to provide an ongoing monitoring program and evaluation process.

QUESTION 8
Describe the approach you would take as the manager to communicate the change to both your team and senior management.

QUESTION 9
Describe how you would support your team during this project.

QUESTION 10
What costing strategies could you implement for paper-based item usage (paper, paper towel, toilet rolls etc.)?

QUESTION 11
List at least five reflective questions you would expect to see in an evaluation tool.

QUESTION 12
Describe how you would monitor paper-based item usage and how you would report the progress to staff.

QUESTION 13
List two strategies you could implement to evaluate the overall project.
The Best Bite Café continued
Findings from the evaluation activity are as follows:
• Some targets were not realistic and need to be reviewed.
• Some of the strategies were not user-friendly and require review.
• Staff were not happy with how they were acknowledged and rewarded for their contributions.

QUESTION 14
Describe how you would reward your team for their efforts.

QUESTION 15
Describe how you would set new targets and strategies for continuous improvement?

Attachment:- Best Bite Cafe presentation.rar