How you would attempt to collect the balance on the account

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Reference no: EM133809862

Question: You are working in a billing office and a patient calls complaining about their bill. The bill states after the patient account pulls up that he has a balance of $175.00. Get your answer now!

Patient had a procedure with the allowed amount of $875 and the patient's insurance requires 20% coinsurance for procedures done at Ambulatory Surgical Centers. Patient states that they paid a copayment at the facility of $300.00. Can you tell us how you would explain the balance and how you would attempt to collect the balance on the account?

Reference no: EM133809862

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