How you will empower a diverse work force to work

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Reference no: EM13206264

Imagine that you have been hired as the start-up manager for a new hospitality enterprise. It could be a fast food restaurant, a resort, a business hotel, or any other business in the hospitality industry. You want to create a plan for instituting quality in the operation from day one. Write a four to six (4-6) page paper that answers the following:

1. Select one (1) quality guru who will serve as the primary guide and inspiration for your plan and describe three (3) rules or practices of this guru that you want to follow carefully.

2. Describe three (3) ways in which you will build your new enterprise into a high-performance organization

3. Give three (3) examples of how you will empower a diverse work force to work together in synergy for top quality.

4. Describe three (3) examples of how you will encourage high levels of teamwork throughout the organization.

5. Describe three (3) methods you will use to hear the "voice of the customer" so you can make continuous quality improvements.

6. Summarize your plan so far on one (1) sheet of paper, suitable for posting on your new operation's employee bulletin board.

Reference no: EM13206264

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