Reference no: EM133358127
There are three parts to this assignment that you will submit in one Word document. Select a simple healthcare process with which you are familiar, identify the key steps to the process, and draft a process map. You can use any tool you would like for this (e.g. Word, PPT, etc). There should be at least 6-8 steps in your process to ensure you have sufficient detail. Then, identify from the customer's perspective, which steps are value-added and which are non-value-added? Shade the non-value-added steps to be a different color. Next, you will generate a value-added flow analysis in an Excel spreadsheet using QI Macros. QI Macros is an add-in application that enables you to perform specific quality improvement analyses. This assignment and another assignment in week 5, you can download a 30-day free trial of QI Macros. Before you download the free trial, be sure to check that the two assignments will fall within the 30-days. Download the free trial following the prompts (installation help). Open an Excel spreadsheet. Then, go to QI Macros -> Lean Tools -> Value Added Flow Analysis and enter data in all five columns for the value-stream analysis (data from your process step information including time estimates) into the template (template help).
1. Describe the process and why selected?
2. Describe how you might collect the required data for the value stream map?
3. What is the breakout of value-added versus non-value-added steps? Note: you can filter value-added vs non-value added steps in the data table.
4. Identify 2-3 ways you might improve the process given your analysis.
5. Explain how technology might be used to support the process.