How you made the decisions to grant her request

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Question: which of the following is most likely to build goodwill in a letter granting an adjustment? Explaining that no one else has ever complained about this product, so you're sure that she would be satisfied if she ordered from you again. Explaining exactly how you made the decisions to grant her request Explaining that you are granting the request in the very first sentence ??? Explaining that the problem really is not your fault because your supplier sold you some inferior parts

Reference no: EM133591268

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