How would you respond to this assertion

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Question: "On one hand, bureaucracy is viewed as a device to weaken government: red-tape-bound civil servants are seen as inefficient, unresponsive, negative, bored, impolite, and unhelpful to citizens seeking services. On the other hand, bureaucracy is feared for the power it concentrates: officials sometimes are seen as all-too-efficient in gathering power and arbitrarily deciding matters without providing citizens due process."

As a public administrator, how would you respond to this assertion? Respond to this quotation. Does the government need to launch a better public relations campaign to educate citizens about tension?

Reference no: EM133231898

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