Reference no: EM132959896

1. For this task, you are to write a report about a time you have provided individualised support to a client in the community services industry. If you have not provided individualised support for a client in the community services industry, please complete this in conjunction with your observation task. Your report must include details on the following:

a. How you determined the support needs of the client, including:

i. How you clarified your own role in implementing the plan

ii. Processes you followed to confirm the plan details with clients, and their families and carers if appropriate

iii. How you ensured that the client was aware their rights and of complaints procedures

b. How you provided support services for the client, including:

i. What you did to prepare for the support activities, include information regarding assembling and required equipment

ii. How you developed and maintained trust with the client

iii. What methods you used to show respect to all involved throughout the process

iv. If you sought any assistance throughout delivering the support

c. How you monitored your support activities, including:

i. How you monitored your own work

ii. How you involved the client in discussions regarding their support

iii. Did the plan require reviewing? If so; why, who did you discuss it with and how did that discussion support the client's self-determination?

d. All information regarding the reporting and documentation you completed as part of your support

2. How would you work with a person to identify actions and activities that support their needs in relation to the individualised plan?

3. What would you do to ensure you provided support to a person according to the duty of care and dignity of risk requirements?

4. What assistance can you provide to ensure a person maintains a clean, comfortable, safe and healthy environment?

5. How would you respect individual differences in people?

6. To support a person's self-determination what should you do?

7. What information do you need to keep confidential?

8. What would you have to do to comply with your organisations reporting requirements?

9. If you identify a situation of risk what should you do?

10. What should you do if you identify a client whose needs have not been met?

11. How should documentation be maintained?

12. How would you store client information?

13. What are two factors that affect people using your support services?

14. What practices have you used to support skill maintenance and development?