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How would you recommend sam resond

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Last week Jamall let Sam use his computer when Sam's crashed. Accidentally, Sam erased a couple of Jamall's files on the computer. Later, the Jamall confronts Sam about the erased files and seems really angry. In this situation, how would you recommend Sam resond? What conflict communication strategies should the dyad engage in to preserve their relationship?

Reference no: EM133268917

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