How would you rate tqm at ritz-carlton

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Reference no: EM132914508

Question

Organization Development & Change (10th ed.). Publisher: Cengage Learning. Application 13.2p. 391, 392

-What role does the planning process play for Ritz-Carlton?

-How would you evaluate the role teams play at Ritz-Carlton?

-Why is empowerment vital there?

-Do you think Ritz-Carlton values data collection and analysis? Why?

-How would you rate TQM at Ritz-Carlton?

Reference no: EM132914508

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