How would you provide guidance to the patient

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Reference no: EM133086851

A mother of a 14 year old girl calls the surgery and request doctor to call her back urgently as she is concerned that her child has come in to see the doctor without a parent and may have requested the contraceptive pill. During the discussion she asks you to confirm that the child did indeed have an appointment with doctor the previous day.

Ensure to include the following:

-What initial action you would take

-How would you calm the difficult situation

-How would you provide guidance to the patient regarding policies and procedures and also legislation with regard to confidentiality, privacy and security of medical records

-In the instance that the patient does not wish to cooperate, what further action could you take

Reference no: EM133086851

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