How would you prepare for the mediation session

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Reference no: EM133640531 , Length: Words Count:900

Assignment:

Watch the video: Conflict Between Two CHWs: Role Play, Foundations

What is your initial assessment of the conflict between the two Community Health Workers?
As the mediator, how would you prepare for the mediation session? What information would you need before going into the session?
Would you meet with each individually separately before the session? Why or why not? If yes, what would be your goals for the individual meetings?
State the ground rules and the structure for the joint mediation session as you would state them to the two participants.
Explain your role as a neutral third party mediator.
What are the organizational problems, outside the control of the two participants, that might be contributing to the conflict?
How would you reframe the conflict as a problem to be solved?
How would you respond to each participant's complaint to show you are listening actively and impartially?
Clarify and summarize the key issues in the conflict as you would state your thoughts to the participants?
Provide examples of two mutually agreed goals in the S.M.A.R.T. format you might expect to follow the mediation session.

Use the questions as subtitles.

Provide responses in short essay format.

Responses reflect learning from the presentation and assigned reading materials.

600 to 900 total word count.

Reference no: EM133640531

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