How would you monitor individual and team performances

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Question - Mortgage Broking Management - You have developed concerns lately over your staffs' ability to complete work efficiently and effectively. They seem to put in a lot of hours, but at times you have discovered staff working on tasks that have already been started or completed by someone else.

Describe the actions you need to take to improve the performance of the team, their outputs and, at the same time, create more team harmony. In your answer you might consider the following:

How would you go about a review of work allocations and who would you involve in the process?

What record of job roles would need to be developed and implemented?

How would you monitor individual and team performances?

How you would reward excellent individual and team performances?

Reference no: EM132910300

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