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Visit a fast food restaurant, coffee shop, or grocery store during a peak time of day. Spend 30 minutes observing the procedures in place to serve and process customers. Keep track of how long each process takes.
Write a analysis of your observations. Make sure that you answer the following:
How would you measure the efficiency of the process?
What are the key design principles that govern the effectiveness of this process?
Did you observe lag times in the process?
What part of the process was the slowest?
What part of the process was the fastest?
What changes to the process would you recommend?
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You were just hired at Uber as the Marketing Manager for a major city. How would you tackle the ‘blank slate’ that is city marketing?
What is the ethical dilemma and related ethical issue(s) facing the executive? How should you decide whether to sell the product?
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Greg is a student at Georgia Tech. After washing his clothes downstairs in the laundry room he forgot to dry them and now being late for class, he takes his underwear out of the washing machine and throws them into his microwave in his room to dry th..
Evaluate its need for change for a specific problem. How urgent is the need for change, and how ready is your organization for change?
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