How would you manage your conflict with debbie

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Reference no: EM133370462

Case Study: You have just started working in a new office and find that the other dental hygienist in the practice, Debbie, "doesn't believe" in using the ultrasonic equipment. Debbie states she has been practicing for 20 years, that is what she learned in school and she knows what she sees; good results with hand scaling. It is a little intimidating since you have less experience (only
§ years) but have routinely used ultrasonic instruments and mention to her "that is what you learned in school? For a while you pass it off as no big deal, a difference of opinions, but because Debbie didn't use the ultrasonic equipment, the equipment in the office is old and doesn't function at the level it should. You speak to your employer about getting a new machine, but he said, "Debbie doesn't use it, why do you?"

Questions:

1. How would you answer your employer?
2. What types of evidence would you try to locate to justify your position?
3. Where would you search?
4. What types of key words would you use?
5. How would you manage your conflict with Debbie?

 

Reference no: EM133370462

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