Reference no: EM133257766
Case: You are the executive director of Smithville Regional Hospital. Since COVID-19, your hospital has implemented telemedicine to serve patients. How has it gone? What kinds of assessment is required after an initiative like this? In addition to keeping staff and patients safe, there is evidence that this delivery method can lessen other problems the hospital is having in these areas (to name a few): patients unable to return to the hospital for follow up visits after procedures (leading to high rate of re-admittance), an overcrowded ER, and poor satisfaction surveys-and costs associated with these. Some practitioners were reluctant to adopt thisplatform and would prefer to continue seeing patients face-to-face only for follow up visits. Your job is to communicate to various parties (see below) using different business communication vehicles. The CEO is counting on you to oversee a continued smooth rollout of this new protocol with training, implementation, upgrades, assessment and cost reduction.
You can add any details you wish about your hospital in order to complete these assignments. Think about these kinds of things: size, location (rural or urban), strategic goals, problems, costs caused by patients not attending follow-up visits, rates of re-admittance, specialty of physicians (if notable), as a way to assist patients who cannot access the hospital. There is also the consideration of a COVID-19 resurgence and what needs to be in place. You may also add details of the success that local, benchmark hospitals are having with this new system. Do people in your area have computers and smartphones (you could make up a local census). Did this impact use of telemedicine in the past year? Other considerations might be what kind of coverage do patients who use this system have with private insurance or even Medicare and Medicaid, what kinds of technology or upgrades might be required? There is growing use of mental health professionals' and telemedicine. What will this entail?
It will also be really important to provide data to your readers here. You can find sources that give you a general perhaps national average for hospitals your size, but you will also have to fabricate some data as if you are in a real-life situation-but it should be based on fact. You will document research in your report about real the effects that telemedicine is having nationally on problems just like those that Smithville is experiencing.
How would you make a report to be shared with the CEO and other hospital administrators and stakeholders Of Smithville regional hospital? They want concise information and would ask questions if this were a real-life situation. The research is provided throughsupporting sources on the assessment of your telemedicine system for patients and hospitals, being careful to show that you understand both pros and cons and the way forward with telemedicine at Smithville. The report should include reasons for adoption and how the new system is going and continued assessment. You will have to fabricate data (based on fact) from Smithville Hospital on the reasons for adopting telemedicine. The research report has five sections: Executive Summary (or Summary), Background, Solution, Recommendations, Conclusion (plus References listing your sources).