Reference no: EM133205853

Question: Cleaning Centres-Continuing Case Part 15 Guaranteeing Fair Treatment condoned their actions. It seemed to her that the matter Being In the laundering business, the Carters feel required immediate correction-more than a warning. but less than termination. strongly about their restrictions on employee smoking. eating, and drinking in the stores, One day, Jennifer Questions walked into the store to find two employees openly eat- ing lunch at the front counter. There was a large pizza

1. How would you have reacted if you had walked Into the store to witness your employees having box, and the two employees eating slices of pizza with- their lunch in this manner? out any plates or napkins. Not only did it look unpro- fessional, but there were crumbs and pizza grease on

2. Should a disciplinary system be established at the counter. The store smelled of onions and pepperoni, Carter Cleaning Centres? even with the exhaust fan pulling air out through the

3. If so, what should such a system cover? How roof. It was a turnoff to customers and the mess on the would you suggest it enforce certain restrictions, counter meant that a customer's order might actually such as employee's food consumption at the front become soiled in the store. counter? Although this was a serious matter, Jennifer didn't

4. How would you deal with the store manager, feel that it was grounds for dismissing the employees who failed to enforce the store policy by allow- because she knew that the store manager had apparently ing employees to lunch at the front counter?