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Case Study - Morgan, an organizational consultant, was approached to serve as an executive coach for a work team in a new organization called Sankaya. Sankaya is a retail organization geared towards fashion merchandising and retailing. This work team was trying to figure out ways to generate sales, maximize profits, and minimize resources. Sankaya encouraged the work team to think outside the box and figure out innovative ways to increase sales. The work team was skeptical about Morgan's involvement. They did not feel they needed an "outsider" to coach them on their task. It became quite apparent in the first meeting that group members were not cohesive. Certain ideas were given more credit and time than others. Also, some group members were even implying to do unethical means to increase sales, such as not pay their workers for constructing their garments and even giving themselves raises for working on the team.
Question 1: Can these employees be coached?
Question 2: If you were Morgan, how would you handle this situation?
Question 3: How can you change this group's communication behaviors?
Question 4: How would you handle the unethical ideas, especially if you do not have the power to stop or prevent them from happening?
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