How would you handle the given situation

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Question: Scenario 1: Luigi Camporella had been a patient in the cardiac unit for 5 days. During that time he and his family had upset most of the nursing staff and some of the medical staff as well.

Luigi never had less than 6 visitors at one time and frequently the number exceeded 10.

He looked exhausted and other patients were complaining. Any approach to the family always ended in confrontation

How would you handle this situation?

Scenario 2: During hospitalisation a Muslim woman insists she have only female nurses and doctors and that she must be appropriately covered at all times:

Your team members would respond with the attitude "you are in Australia now and you will be treated like everyone else."

How would you handle this situation?

Scenario 3: Luigi Camporella, cannot speak English. This patient has an appointment with the specialist on Monday 3 June 2019. The specialist cannot speak Italian.

How would you handle this situation?

Reference no: EM132680947

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