Reference no: EM133053608

Man dies of a massive heart attack after being sent home from EDThis situation is a true event.

A seventy-three-year-old man and his wife walked into the ED at 3:00 a.m. He told the nurse at the desk that he was having chest pain and tingling in his arm. The nurse phoned the physician on duty who was upstairs. The nurse spoke with the doctor, handed the phone to the patient who spoke with the physician for several minutes, then, handed the phone back to the nurse. The nurse spoke with the physician again, then hung up and told the man and his wife to go home and call his personal physician in the morning. She explained that his insurance did not cover treatment at their facility and that the pain and tingling were probably nothing-just old age. The couple left the hospital and walked the three blocks back to their home and up the four flights to their apartment. While taking his shirt off to get into bed, the man had a massive heart attack and died instantly.

For the case study above, make at least one policy OR design a procedure to handle the following circumstances.

-What is your plan to deal with the staff and the media when this happens at your facility?

-What preventive plans can be put into place to avoid this happening again?

-How would you handle this situation during the event?