How would you govern to drive operational excellence

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Case Study: Medical Group is at the forefront of this change. We are currently comprised of 15 primary and specialty care ambulatory care practices. We employ over 140 physicians who collectively see 300K plus annually, generating 80 million in annual revenue. Our service standards are second to none, with safety, high quality, care, access, innovation, teamwork, and service excellence at the forefront of everything we do.

As we grow, we anticipate selling new ambulatory centers for both populations. Please put together a business plan detailing how you drive operational excellence across your diverse health centers portfolio (now 15 health centers and growing)

Questions: Data analytics and Business planning

1.Where would you have operational alignment across the portfolio, and where would operations differ?

2.What would you centralize?

3.How would you govern to drive operational excellence?

 

Reference no: EM133411895

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