Reference no: EM133643820
Problem
Jason delivers an informative speech to his communication class. Drawing on social science research, he explains why some online videos posted by ordinary people go viral and are seen by millions. After he concludes his speech, he has time to answer questions from the audience.
"Okay. I'm glad to take any questions if someone has something to ask. Kate?"
"You said there's research that predicts which videos are likely to go viral, right? Come on. Are you really telling me that scientists are actually making a study that someone singing with a plastic cup is going to be more popular than a cat playing piano? I don't believe it."
1. Observations: Reflect on how Jason and Kate communicated in this scenario by answering the following questions:
A. Which character do you identify with more in this situation? How would you feel if you were in their situation?
B. Where were the missed opportunities to practice competent communication?
2. Discussion: In class or with a partner, share your thoughts about the interaction between Jason and Kate and work to answer the following questions:
A. Could Kate have phrased her question more competently? If so, how?
B. How can Jason respond competently to Kate's question?
3. Conclusion: Choose one person in the scenario to offer your advice. Based on your analysis, what advice would you give to help them communicate competently in this scenario?