Reference no: EM133387668
Scenario #1 A patient pays his bill in cash. At the end of the day, the front desk staff person discovers the he/she failed to give correct change to that patient resulting in a significant cash overage.
1. Identify the ethical issue
2. How would you demonstrate the appropriate response
Scenario #2 A patient offers a gratuity to the front desk staff person who help him/her obtain transportation to his/her appointment.
1. Identify the ethical issue
2. How would you demonstrate the appropriate response
Scenario #3 You and Ann work at the front desk together at Practon Medical. You have been with the office for several years, while Anne has only been there a few months. You have noticed lately that Anne has been doing some online shopping on the practice computer when not checking in a patient. You also saw her take a few pads of post it notes the other day.
1. Identify the ethical issue
2. How would you demonstrate the appropriate response