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How would you deal with a patient who is upset

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Reference no: EM133181993

Medical receptionists are crucial in the day-to-day operations of the practice they work for. They are needed to keep every record, greet every patient who comes in and perform numerous other tasks to ensure that the rest of the staff is supported. If you are going into an interview for a medical receptionist position, you should be ready to hear these specific questions:

  • What methods do you use to work with different people on a day-to-day basis?
  • Why are you interested in being a medical receptionist?
  • Would you be able to perform debt collection calls?
  • How would you deal with a patient who is upset?

These questions are generally asked to make sure being a medical receptionist is truly right for you and that you would be capable of performing the basic duties associated with the position.

How would you respond to each question?

Reference no: EM133181993

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