Reference no: EM132293709

Scenario-based questions - Business ethics

1. What are two pieces of legislation that may apply to managing human resources?

2. How do human resource strategies and planning processes relate to business and operational plans?

3. What is performance management for the delivery of HR services in your own words?

4. What is contract management for HR service delivery in your own words?

5. How is feedback used to modify the delivery of human resources?

6. Use JKL Industries' code of conduct to answer the following questions.

a. What are the requirements of the organisation's code of conduct?

b. How would you communicate the code of conduct? Discuss:

• Activities

• Strategies to achieve the aims of the communication activities

• Technologies and media to achieve the aims of the communication strategies.

Note: you may wish to submit an action plan as an alternative way of answering this question.

c. Who would you consult and why?

d. How would you monitor employee adherence to the code of conduct?

e. How would you incorporate the code of conduct into HR policies and practices?

Note: You may wish to submit an amended policy or procedure example as a way of answering this question.

f. How would you incorporate the code of conduct into service level agreements?

g. How can the effective implementation by HR of a code of conduct contribute to business and operational success?

h. How would you personally ensure that you adhered to (and were seen to adhere to) the organisation's code of conduct?

7. You have had a complaint from one of the senior managers that information relating to a sexual harassment investigation was being discussed amongst his team members. He believes the human resources officer may have discussed the case with a friend (uninvolved in the case) who works in the manager's department.

a. What action would you take as the human resources manager?

b. What could be the consequences of failing to act promptly and appropriately?

c. What could be the business impact of failing to act promptly and appropriately?

d. How can you ensure all human resources staff are clear about ethical expectations and behaviours?

8. Your recruitment service provider has advised you that on an employee recruitment request form submitted to the provider, the manager specifically requested he preferred older women who won't ‘run off and get pregnant'.

a. What legislation is this in breach of?

b. What action would you take to deal promptly with the matter?

When you discussed the situation with the manager, he stated, ‘how am I supposed to know this that it's not ok to make that request? Is it written down anywhere? I'm a mechanic not an HR expert. Why don't you do this from now on?'

c. What documentation within the organisation would identify that his request is inappropriate?

d. What would you do to ensure that all personnel in the organisation are aware of their obligations, the company's policies, procedures and
expectations and the consequences of unethical behaviour?

e. What would you do to ensure the matter was handled in accordance with confidentiality requirements and the policy-related requirements of the organisation?

9. How would you use digital technologies and systems safely, legally and ethically when gathering, storing and accessing information?

10.Discuss the steps of taking disciplinary actions briefly.

11.Discuss the steps of Redundancy management in short.