How would you characterize best buy competitive strategy

Assignment Help Operation Management

Reference no: EM13222406

Best Buy is the largest consumer electronics retailer in the United States, with 2011 sales of more than $50 billion. The company competes aggressively on price with such rivals as Costco Wholesale, Sam's Club, Walmart, and Target, but it is also known by consumers for its first-rate customer service. Best Buy customers have commented that the retailer's sales staff is exceptionally knowledgeable about the company's products and can direct them to the exact location of difficult-to-find items. Best Buy customers also appreciate that demonstration models of PC monitors, digital media players, and other electronics are fully powered and ready for in-store use. Best Buy's Geek Squad tech support and installation services are additional customer service features that are valued by many customers. How would you characterize Best Buy's competitive strategy? Should it be classified as a low-cost provider strategy? A differentiation strategy? A best-cost strategy? Explain your answer in 250 words or more.

Reference no: EM13222406

Questions Cloud

How organizations create value and influence stakeholders : Organizations exist because of their ability to create value and acceptable outcomes for stakeholders. Describe and explain how organizations create value and influence stakeholders? What is the role of entrepreneurship in this process?

Will a consumer ever purchase exactly eight bottles of wine : A common marketing tactic among many liquor stores is to offer their clientele quantity (or volume) discounts. For instance, the second-leading brand of wine exported from Chile sells in the United States $8 per bottle if the consumer purchases up..

Why a low-cost provider strategy is well-suited to industry : Walmart's low-cost position in the supermarket industry. Explain in 250 words or more how Walmart has built its low-cost advantage in the industry and why a low-cost provider strategy is well-suited to the industry.

Corporate responsibility in all aspects of businesses : Identify the costs involved in the globalization process. What are the major issues? What companies seem to promote corporate responsibility in all aspects of their businesses?

How would you characterize best buy competitive strategy : Should it be classified as a low-cost provider strategy? A differentiation strategy? A best-cost strategy? Explain your answer in 250 words or more.

Explain reactions involves neither oxidation nor reduction : Which of the following reactions involves neither oxidation nor reduction?explain

How is emotional intelligence different from labour : How is emotional intelligence (EQ) different from "emotional labour" and how is EQ measured and present a critical evaluation of this case and evaluate whether this is a convincing account of how emotional intelligence is used in the workplace?

Explain an alternative procedure that uses k2co3 : There is an alternative procedure that uses K2CO3 instead of NaOEt; why can NaOEt or K2CO3 be used for the phenacetin synthesis

Illustrate the relevant surplus or shortage : In this year's SuperBowl, the Green Bay Packers will face the Pittsburgh Steelers in Arlington Texas. Tickets are available on web sites such as StubHub starting at approximately $1,000 per ticket, with prices rising significantly based on seat lo..

User Account

All Pages