How would you build a culture of quality in an organization

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Reference no: EM132385122

1. Why is it important for Arnold Palmer Hospital to get a patient's assessment of health care quality? Does the patient have the expertise to judge the health care she or he receives?

2. How would you build a culture of quality in an organization, such as Arnold Palmer Hospital?

3. What techniques does Arnold Palmer Hospital practise in its drive for quality and continuous improvement?

Reference no: EM132385122

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