How would one demonstrate empathy in problem resolution

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Reference no: EM132156003

1. How would one demonstrate empathy in a problem resolution with a customer if they are prohibited from helping the customer ?

2. The time from when an order is placed until the merchandise is received is known as:

A. Time fence

B. Throughput time

C. Time after time

D. Lead time

3. When alpha=1 in a simple exponential smoothing forecast, which of the following is true?

a. The forecast equals zero

b. the forecast is constant and equals F1

c. The forecast is equal to the forecast error

d. The forecast is equal to the previous periods demand

4. As it relates to an activity network diagram (PERT chart), which of the follow statements is False or LEAST true?

1. Length of time is important.

2. Tasks are listed.

3. The critical path are the tasks that are the most difficulty to accomplish.

4. From start to finish, there may be multiple paths.

5. None of the above.

Reference no: EM132156003

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