How would a client contact the agency

Reference no: EM133416180

Question: Create Journey Map/ Client Path Flow that describes how clients move through the services or program in your agency from entry to exit. You can think of one client in particular or a general representation of a client experience.

Questions to consider when starting your Journey Map: How would a client learn about the agency?

How would a client contact the agency, or be referred to the agency?
What modes of transportation (and how many) would the client have to take to get to the agency?
What is the first point of contact?
What are all of the ways for a client to begin face-to-face contact with the agency?

Reference no: EM133416180

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