Reference no: EM132858786

You are applying for a job as a departmental manager in an office setting. The organisation has made it clear that having a high level of emotional intelligence will be a deciding factor in selecting the successful candidate.

You have been asked to submit a document that addresses the following points:

-How will you help team members to deal with stress?

-How will you identify any emotional triggers in co-workers?

-What would you do to act as a role model to workers?

-How would you go about gathering and using feedback?

-How is self-reflection factored into the development of EI?

-How would you respond to a worker who is:

-Extremely angry?

-Extremely stressed?

-Extremely upset?

-How would you adapt your leadership style to workers experiencing different emotions?

-How would you factor the emotions of workers into decisions that you make?

-How would you provide opportunities for workers to express their feelings and emotions?

-How would you make workers aware of how their emotions and behaviours affect others and how would you encourage them to manage their emotions?

-What would you do to encourage others to develop their EI?

-What would you do to have positive emotional climate in your department?

-How would you use the strengths of workers to achieve workplace outcomes?