How will the shop owners react to the new proposal

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Reference no: EM131637924

Assume that Midas is deciding whether it should add engine tune-ups to its existing product line. Top management has called you in as a consultant to help it to analyze this opportunity. Management is concerned about the impact that this new service will have on existing operations. Presently, the company has a policy that customers will not wait longer than 30 minutes for muffler service. How can Midas maintain that pledge? What methods for scheduling tune-up service might make it easier for Midas to keep its pledge? If reaction to the new service is great, the shops may not have the capacity to satisfy demand. Should the company add capacity to existing shops to take the extra load, or should it add more shops? How will the shop owners react to the new proposal? Assume that most of the shops are very profitable. Will the owners went highter profits?

Midas is deciding whether it should add engine tune-ups to its existing product line. What are the anticipated impacts both the negative and positive upon operationg efficiency? How would you attempt to minimize the negative impacts? Should some operating practices be changed to accomodate the tune-ups? Should input be gathered from the shop owners is so what kind of input should be gathered? What processes and steps need to be taken to launch this new program?

Reference no: EM131637924

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