How will identifying the smart goals aid

Assignment Help Other Subject
Reference no: EM13906951

POST 1: ADDIE is a model that "has been used in workplace training and development for decades. It was originally created in 1975 by the Center for Educational Technology at Florida State University and ultimately was adapted by all the U.S. armed forces (Mayo & DuBois, 1987)" (Kopp, 2014). Training is the foundation for employees and effective training is crucial. In my current job all the tellers have the same job but referrals is a constant struggle. I think what happens is that tellers offer certain products or services to customers and they get turned down by so many customers that they may feel like "what's the point" so they stop offering the products, they get discouraged. Some tellers just don't have the confidence that they know what they are talking about and they shy away trying to make referrals. I think that there is a performance gap issue and there needs to be more focus on referral training with new hires to give them more confidence and an opportunity to maybe do some role play in training to act some situations they may encounter in the branch. Most teller training is focused on procedure, policy and regulations but I think referrals should also be made more of a focus also.

POST 2: I have worked in the hospital setting dealing with insurance for years. I actually started out in the emergency room and that is where I feel most comfortable. After four years in the emergency room I finally made the decision to transfer to main admitting. The main idea of the job is the same however I am dealing with a different type of patient. Due to my experience I would suggest designating a specific person as a trainer for each department. This person would need to be knowledgeable of everything to be able to train current and new employees. It is too often that one person is trained by several people and everyone is giving different information about the same subject. This leaves the individual unsure of what is correct and incorrect. Tests could be used after each training session to ensure the individual is secure with the information they have been taught. A survey could be used once training is over to ensure the trainer is adequate. The training will be specific to the employee's job function; this is the best way to ensure the training addresses the needs of the employee. It also helps to avoid wasting time on unnecessary information. "Effectively designed training programs need to improve employee performance, but they must also align with the organization's business and performance needs." (Kopp, 2012).

DISCUSSION:

Create three SMART ("SMART is an acronym we can use to ensure that our training objectives are specific, measurable, attainable, realistic, and time bound"} goals that are relevant to receiving your degree. How will identifying the SMART goals aid you in achieving the ultimate goal of graduation?

Reference no: EM13906951

Questions Cloud

Definition of proportionate non-liquidating distribution : What is the difference between the definition of a proportionate non-liquidating distribution and a proportionate liquidating distribution? What is the significance of the word proportionate?
How game theory explain this behavior : Fast food restaurants tend to cluster together. That is, on one corner, there may be four similar fast-food restaurants. How game theory explain this behavior?
Er diagram to the corresponding tables : Chen, the Customer Analyst of Shopping Spree, has to make the ER diagram to represent the preceding situation, and then to map the ER diagram to the corresponding tables. Help Chen to do the same.
Realized and recognized gain on the distribution : Pablo has a $63,000 basis in his partnership interest. On May 9 of the current tax year, the partnership distributes to him, in a proportionate non liquidating distribution, cash of $25,000, cash basis receivables with an inside basis of $0 and a fai..
How will identifying the smart goals aid : Create three SMART ("SMART is an acronym we can use to ensure that our training objectives are specific, measurable, attainable, realistic, and time bound"} goals that are relevant to receiving your degree. How will identifying the SMART goals ai..
Statement prepared by the companys accountant : Identify and explain the deficiencies in the statement prepared by the company's accountant. Include in your answer items that require additional disclosure, either on the face of the statement or in a note.
How many female offspring does a normal organism produce : How many female offspring does a normal organism produce? How many male offspring? Use your answers to ?nd the number of grandchildren born to each mutant and to each normal organism.
Replace the algorithm used in the current solution : Replace the algorithm used in the current solution by one that runs twice as fast and run it on the current technology, or
What is the total conversion cost : In the manufacture of 10,000 units of a product, direct materials cost incurred were $145,800, direct labor cost incurred was $82,000, and applied factory overhead was $45,500. What is the total conversion cost?

Reviews

Write a Review

Other Subject Questions & Answers

  Cross-cultural opportunities and conflicts in canada

Short Paper on Cross-cultural Opportunities and Conflicts in Canada.

  Sociology theory questions

Sociology are very fundamental in nature. Role strain and role constraint speak about the duties and responsibilities of the roles of people in society or in a group. A short theory about Darwin and Moths is also answered.

  A book review on unfaithful angels

This review will help the reader understand the social work profession through different concepts giving the glimpse of why the social work profession might have drifted away from its original purpose of serving the poor.

  Disorder paper: schizophrenia

Schizophrenia does not really have just one single cause. It is a possibility that this disorder could be inherited but not all doctors are sure.

  Individual assignment: two models handout and rubric

Individual Assignment : Two Models Handout and Rubric,    This paper will allow you to understand and evaluate two vastly different organizational models and to effectively communicate their differences.

  Developing strategic intent for toyota

The following report includes the description about the organization, its strategies, industry analysis in which it operates and its position in the industry.

  Gasoline powered passenger vehicles

In this study, we examine how gasoline price volatility and income of the consumers impacts consumer's demand for gasoline.

  An aspect of poverty in canada

Economics thesis undergrad 4th year paper to write. it should be about 22 pages in length, literature review, economic analysis and then data or cost benefit analysis.

  Ngn customer satisfaction qos indicator for 3g services

The paper aims to highlight the global trends in countries and regions where 3G has already been introduced and propose an implementation plan to the telecom operators of developing countries.

  Prepare a power point presentation

Prepare the power point presentation for the case: Santa Fe Independent School District

  Information literacy is important in this environment

Information literacy is critically important in this contemporary environment

  Associative property of multiplication

Write a definition for associative property of multiplication.

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd