How well did abba perform in providing product

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Reference no: EM131920438

Question: 1. ABBA Inc. collected the following data concerning orders and shipments during the most recent year.

How well did ABBA perform in providing product to its customers?

2. In addition to the information concerning product availability, ABBA collected the following data concerning service performance:

Late delivery-6 percent

Damage-1 percent

Incorrect documentation-4 percent

Assuming these are the critical attributes for perfect orders, how well did ABBA perform?

Reference no: EM131920438

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