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How to use the conflict in management skills

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Reference no: EM132258014

How can a senior level executive in an organization. which has an increasing tension between departments due to organization wide changes brought about by a recent merger and their Department heads are not getting along and are behaving in a territorial manner to protect their department's best interests.

How to use the conflict in management skills to bring about positive outcomes in this situation?

How can the leadership skill assist in bringing about a peaceful resolution in the conflict and negotiation process in a way that benefits all departments?

Please provide references and extra readings

Reference no: EM132258014

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