How to manage interpersonal conflict

Reference no: EM133728198

Objectives

The purpose of this module is to expose students to the role of communication in interpersonal relations, team effectiveness, and cultural challenges in organizational communication in the contemporary diversified workplace.

Objectives

At the end of this module, students should be able to:
Question 1: Discuss effective listening skills
Question 2: Discuss the various forms of nonverbal communication
Question 3: Discuss how to manage interpersonal conflict
Question 4: Discuss the challenges posed by cultural differences in business communication and how to overcome them
Question 5: Discuss strategies that help in communicating with diverse groups
Question 6: Plan for effective meetings

Reference no: EM133728198

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