Reference no: EM133178762

Part A

Whilst working in the restaurant, you notice a new intern who exhibiting inappropriate behaviour. He is waving his knife around while chopping, failing to follow safe cutting procedures and making quite a bit of mess in the nearby area with the off cuts. These off cuts are all over the nearby benches and even on the floor. You are his direct supervisor; however, it is well known that he is close friends with the Sous Chef and when unhappy he will immediately go and complain to him about the issue. The last supervisor who complained about him was transferred to another restaurant by the Sous Chef. Further, he has a well-known temper and there are rumours that he physically assaulted another chef at his previous place of employment, resulting in immediate dismissal.

You were recently promoted by the restaurant owner for your work ethics and have been given a direct line of contact him if you need to, however your direct line manager is the Sous Chef. Normally all problems would need to be discussed with him as the first point of contact.

The Head Chef generally does not get involved in such incidences unless they're of a very serious nature. She does not take kindly to people wasting her time with minor issues. She has a reputation for being hard but fair when settling problems.

For this case study, you will need to conduct a safety induction meeting with three team members who you are supervising, including the new intern who has failed to follow correct procedures. You will discuss and answer questions on WHSLOH$ legislation obligations and why safe work practices are important, as well as, identify what, if any unsafe work practices, hazards, potential emergency situations and/or breach of WHS/OHS practices/legislation have occurred. You will then demonstrate the safe work practices and procedures for the following:

How to identify safe work practices/issues/breaches related to health, safety and security

How to interpret workplace safety signs, procedures and emergency evacuation plans using an example (hard copy to be provided by your trainer)

How to follow safety directions form a supervisor or manager

Proper use of knives in the kitchen environment

Proper use of applicable PPE in the current environment

• The proper process to raise a security issue in the workplace and appropriate actions to take should anyone ever feel their personal security is at risk

At the end of this process you will need to confirm and clarify any doubts the team members may have, as well as, take note of any suggestions they propose. The suggestions are to be included in your report in Part C.

Part B

Your task.

Although you have briefed your staff on correct safety and security procedures, the new intern has failed to adhere to the new guidelines and, while working with knives, has sliced open his hand and is bleeding profusely. As he is in pain and was wildly swinging his hand around, he has also knocked over a vat of hot oil which has been knocked to the floor and caught fire. This fire is preventing access to the first aid kit. There is a fire extinguisher which is located on the wall. You will need to demonstrate the ability to:

- Recognise the emergency situation and identify, manage and remove hazards appropriately to render assistance to the injured individual
- When operating the fire extinguisher to remove the hazard you must interpret and demonstrate the safe operating procedure, located above it (this sign will be provided by your trainer)
- Delegate one of the team members to notify emergency services and one of the senior managers (either the Sous Chef or the Head Chef) and evacuate all other unnecessary staff
- Attempt to staunch the flow of blood until assistance arrives
- Outline, discuss and answer all questions relating to the incident when the senior manager arrives
- Fill in the emergency incident and first aid report forms (below) with all details relating to the incident and format it appropriately. Where required assume details about the date, names, address and the like; based on information provided by your trainer. Further, assume that the person involved sustained serious oil burns, a deep laceration on their hand and moderate smoke inhalation. Your other team members also sustained minor smoke inhalation.

- After the conclusion of the incident, you are able to re-enter the premises and immediately realise that your keys are missing (having been lost during the incident) and that the office safe has been opened. There are documents, 5000 dollars of cash and a laptop missing from the safe. You need to notify the authorities who are still onsite about the theft. After checking the CCTV footage, you are able to identify that the person stealing was wearing a mask, is of medium build, male and is well dressed. Fill in a security incident report form about the theft.

Part C

Your task. You have followed the safe work practices and emergency evacuations procedures and now you have to develop a report to your senior management team. In this report, you are required to mention the hazards and problems that you observed while doing the practical demonstration. To develop this report, you are required to include the following information:

You are required to include any unsafe work practices, issues and breaches of health, safety and security procedures that you have witnessed in this report. You need to include the workplace hazards and WHS issues that arose while doing the practical demonstration in the workplace.
- You need to include the suggestions identified by your team members in Part A - discussion.
- You are required to complete the template below and communicate the issues with your manager or supervisor.

Attachment:- Emergency evacuation plan.rar