How to initiate staff training to enhance customer service

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Reference no: EM133776441

Question

To provide you with an opportunity to identify how to initiate staff training to enhance customer service. This activity does not require observation.

1. Identify three methods of staff training that can be used to enhance customer service skills.

2. Describe how mentoring can be used within the workplace to improve customer service.

3. List and describe the four development aspects of active listening.

Reference no: EM133776441

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