Reference no: EM13881228 , Length: 800 Words
1. Pick the environment and the idea followed by a strategy of how to implement your strategy successfully.
Prepare:
1. Define your project idea
2. WBS
3. Risk Assessment
4. Risk Matrix
Idea Given : Promote Gross Sales Revenue in a Call Center in Sales Department by:
1. Using promotions "try product for free for first 3 months" , " try product for free for a month"
a. What is the strategy, execution, possible risks
b. Verbiage, agent attitude/approach =customer attitude/approach-> education of how to approach customer, what is the latest product, etc.
2. Leadership motivation/participation
a. What is the strategy, execution, possible risks
b. How to motivate agents and leadership, how to keep them stay motivated-> different approaches: incentives, raffles, recognition, meeting, etc.
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: Pick the environment and the idea followed by a strategy of how to implement your strategy successfully.Promote Gross Sales Revenue in a Call Center in Sales Department by
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