How to develop the use of soft skills

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Reference no: EM133479296

Problem

Compose an executive memo to your company's new Director of Negotiations. We have to teach them the ropes. Using these below Articles provides this new employee with the best advice on how to develop the use of soft skills to prepare for formal internal and external negotiation sessions.

a) Nonverbal Communication in Negotiation (Wheeler & Nelson)
b) Emotion and the Art of Negotiation (Wood Brooks)
c) Think Win-Win, Principles of Interpersonal Leadership (Covey)

Reference no: EM133479296

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