How to deal with difficult patients

Reference no: EM133442444

Assignment:

Video: HOW TO DEAL WITH DIFFICULT PATIENTS

Journal questions and activities

1. How can you get your employees to better relate their workplace productivity to the department's budget?

2. One of your best customers verbally abuses two of your employees every time she visits your store. Your employees have complained to you several times about this customer. What should you do?

Reference no: EM133442444

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