How to build credibility as a communicator

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Reference no: EM132340815

Management Communication Assignment - Executive Summary using Memo Heading

Communicating to establish credibility -

One of the foundational purposes of management communication is to establish credibility as a communicator including both written communication and oral presentations.

Factors that help to build the credibility of a manager as a communicator include:

1. expertise and competence

2. personal ethics and integrity (trustworthiness)

3. control of emotions

4. development and maintenance of a professional image.

Choose ONE factor and demonstrate how it is essential to credibility as a communicator and extends to good communication skills in the professional workplace.

Please follow these guidelines to complete the assessment:

1. Engage in research to find three sources related to your ONE nominated credibility factor.

Please note:

i. A reading list will be provided to help start your search for sources. Think of checking out the following sources for your assignment: books, chapters in books, journal articles, Internet Websites.

ii. Your sources must be credible, reliable, relevant and current.

iii. Use the SCU library website to do your research.

2. After carefully reading the three sources, identify three key points relating to how the one credibility factor you have chosen is essential to good communication skills in the workplace.

These three points will form the structure for the body of your work. Each point requires a heading which should be clearly, logically and accurately labelled since headings reveal the organisation of the paper and permit quick reference to specific information. They also make the paper easy to read.

3. The balance between your thoughts and words expressed in your voice and those of other authors is important. Support for each point you make must come from ONE of your THREE sources to support your claims, arguments and ideas. You are expected to incorporate other writers' work into your own writing using at least one example each of:

i. direct quotation (please note: no long quotes of more than 30 words)

ii. paraphrase

iii. summary.

PRIOS/CDT brief (covered in lecture and tutorials) for Assessment -

a. Purpose: To demonstrate how to build credibility as a communicator in the professional workplace.

b. Reader: Your boss.

c. Information: Three (3) sources.

d. Organisation: Direct order format.

e. Style: Formal.

f. Channel choice: Written document.

g. Document design: Executive Summary using the memo format.

h. Length: 500 words +/- 10%.

Please note for all assessment tasks: Focus on being clear and concise, not floweryor overly descriptive. Be sure to proofread carefully to ensure that there are no mechanical errors in your communication that interfere with your clarity and credibility as a writer.

Attachment:- Assignment & Reading File.rar

Verified Expert

The present solution is based on the concept of ethics and integrity aiming to gain credibility for the manager's communication. The solution is prepared according to the given instructions and rubrics. All the checklist have been followed as required. The total word count of the solution is more than 500 words and the three references used are given at the end. All the content are new and are free from any type of plagiarism.

Reference no: EM132340815

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Reviews

len2340815

7/17/2019 10:49:39 PM

Word count: 500 words. You are required to use the SCU Harvard style to document your sources. Write the Executive Summary using the memo format in a plain serif font (e.g. Times New Roman). Suggested font sizes are 12 for the text and 14 for the headings. Double or 1.5 space. Put page numbers in line with the right margin at the bottom of each page. Refer to the Assessment 1 Marking Criteria Guide and Marking Rubric located on the Blackboard under Assessment Tasks and Submissions. Submit Assessment 1 to Turnitin via the Blackboard site no later than the due date.

len2340815

7/17/2019 10:49:33 PM

Please note: As part of the Assessment 1 planning process all students are expected to undertake the MNG81001 Academic Writing quiz in Week 3 during their nominated tutorial class. Further details will be distributed in the Week 1 tutorial. Please note for all assessment tasks: Focus on being clear and concise, not flowery or overly descriptive. Be sure to proofread carefully to ensure that there are no mechanical errors in your communication that interfere with your clarity and credibility as a writer.

len2340815

7/17/2019 10:49:19 PM

Assessment Marking criteria/weighting - Format, Introduction, & Conclusion - Is the memo format used fully and appropriately? Does the introduction, body and conclusion contain all the identifying features? Are the elements of the introductory and concluding paragraphs clear, relevant and informative? Correct word length (+/-10%). Purpose & Audience - Has the student understood the task and covered the key points? Does the response adequately address the topic and task? Does this document take into account the needs of the audience? Does this document provide adequate information for the reader? Does the writer thoroughly address any potential questions from the reader?

len2340815

7/17/2019 10:49:13 PM

Credibility - Is the student able to convince the reader that they are knowledgeable about the topic? Are claims backed up? Sources cited? Are sources reliable and authoritative? Does the student understand the proper attribution rules? Do the appearance, accuracy and clarity of the writing give credibility? Referencing - Has the SCU Harvard reference style been used? Does every intext citation (direct quote, paraphrase, summary) include the author, date of publication and relevant page number? Does every end text citation have: Complete publication information? The URL for each source and the date accessed? Are sources cited in the body of the paper and in the reference list at the end of the paper? Are the right model citations used?

len2340815

7/17/2019 10:49:07 PM

Readability - Is there a clear structure to the response? Do the paragraphs contain one main idea that is explored using relevant evidence? Is there cohesion between sentences? Are internal headings clear and informative and enhance the readability for the audience? Are sentences intelligible? Language - Is there a range of vocabulary? Are sentences grammatically correct? Are sentences accurate and complete? Has a spell check been used? Is spelling accurate? Academic literacy quiz - Has the student satisfactorily completed the academic literacy quiz (Week 3in class)? The assignment contains all required elements and is of the highest order.

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