How to assess whether the environment is welcoming

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Reference no: EM133740150

Scenario

Recently a family has moved from Papua New Guinea to Australia and have enrolled their young son, Benny, at your service. Benny is a 5-year-old boy. Benny has no health issues or special dietary requirements; however, he does prefer baked vegetables. As Benny is new to the service there is not a lot of information about him. His family has completed his enrolment with all important information however there are areas such as his interest, strengths, and other information that are not there.

The family has requested some information about the service. While Benny's mum understands and speaks English, his grandparents have limited understanding of it and mainly speak Tok Pisin. Benny's grandparents are a central part of the family and actively involved in Benny's upbringing, care, and education. As they are new to the area, the family is very keen to find out local swimming groups for Benny, and other possible community groups that the family could join.

Benny's grandmother likes to paint on canvas and his grandfather is fond of gardening. Benny also has an older sibling who will need to join a high school.

Use the following questions as headings.

a) Discuss ways you could make a welcoming environment for Benny's family, and how to assess whether the environment is welcoming.

b) Outline specific opportunities you can suggest to engage the family in the community

c) Discuss strategies for cross-cultural communication with Benny's family. Discuss three (3) communication norms that may be particular to their cultural background.

d) What could you ask about to go the extra mile while learning about Benny in the enrolment process, and how could this make a difference?

Reference no: EM133740150

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