Reference no: EM133740107
Problem
On completing the incident report and taking photos of the bruising on Del's arm, you can still hear Tas' parting words over and over again in your head. (Scenario in task 4 A)
Your gut tells you Tas is not open to resolving the issues around best practice for lifting residents.
During your short time at the center, you have witnessed other staff with the same combative nature, and you feel that it is a systemic cultural issue.
You have a strong professional stance on such matters, and you take your ethical and legal responsibilities very seriously. You also know how you would feel if someone treated your grandmother with such disrespect and brutal manual handling practices.
You decide to report the matter issues to the manager Sandy as a formal complaint and a discussion piece.
In your document you need to utilise each item listed below as headings using clear, accurate and objective language to discuss each issue in your complaint to the manager.
Clearly explain:
1) What you have witnessed in terms of the negative physical impact on residents, due to poor lifting practices?
2) Your obligation to comply with the required legal and ethical responsibilities.
3) That you wish to refer the breach of non-adherence to standard procedures and the adverse outcome on a resident to the manager for full investigation and follow up?
4) How the situation impacts on the rights and responsibilities of the client?
5) How the situation impacts on the employers' responsibilities?
6) How the impact on the employees' responsibilities?