How the retail stores you frequently shop at manage

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Question: Discuss in detail how the retail stores you frequently shop at manage their relationship with you. Do you have a loyalty card with them? Do they email or mail you discount coupons? Are the stores doing enough to keep you as a customer? If not, what could they do differently? If they are doing a good job already, what else would you like to see from them? What would it take for you to shop elsewhere? Discuss key CRM strategies adopted by the retail store.

Reference no: EM133270634

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