How the recipient in conversation receives information

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Reference no: EM132233034

1. ______________________ is a lower level of trust that typically requires a reactive approach to the relationship; a minimal level of effort to earn and maintain. The repercussions of losing trust at the transactional level are less severe.

Trust

Loyalty

Truthfulness

Going Deep Level of Trust

None of the above

2. ___________________ is the process of how the recipient in a conversation receives information through his/her ears, eyes, mind, and body in an effort to respond objectively.

Under-promising

Listening

Non-verbal communication

Emotional Intelligence

3. ___________________ is the consistency in a behavior, job duty, or personal responsibility that enables the receiving party to develop their trust with you.

Dependability

Candor

Loyalty

Relatability

None of the above

4. ________________ refers to the commonalities of two persons or more that enable immediate rapport and relationship building.

Trust

Altruism

Relatability

Loyalty

None of the above

5. _______________________ is a brief statement used by sales professionals toward a person or business to express how the value of their services can make a specific impact with realistic and measurable results.

Relationship Building

Value Proposition

Referral Proposition

B2B marketing

6. ___________________ is a standard and appropriate behaviors that align with a particular business setting, society, group, or class for the purpose of networking and relationship building.

Under-promising and Over-delivering

Listening

Building Trust

Going Deep Level of Trust

None of the above

Reference no: EM132233034

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