How the receiving area was a major bottleneck

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Reading the case (Northwestern Memorial Hospital: Smoothing Material Flow Through the Receiving Area) answer the following questions.

Question 1. Produce a problem statement.

Question 2. Explain how the receiving area was a major bottleneck in the hospital's internal flow.

Question 3 Discuss problems caused by the average three-day lead time and how reducing lead time variability and average lead time to one day would eliminate most of the problems.

Question 4. Explain how the receiving area approach to handling packages was a 'batch oriented" and how it fostered processing and delivery problems, process variability and the average three-day lead time.

Question Suggest concrete ways to modify the receiving value stream map to move it toward single-piece flow. Consider changes to the receiving area (Exhibit 2) and the facility layout (Exhibit 5)

Reference no: EM133447153

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