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Case Study: ABZ Bank, a local bank in Singapore which has no established name in retail banking in the mass market segment bas long term plans to extend its client base into the high affluent segment. It has recently acquired a private banking company with offices in the Asian region so as to enter into the growing private banking market in the Asia region.
Through this acquisition, there are fifty (50) private bankers who will be joining the newly merged business unit to service the acquired private client portfolio as well as looking to grow the portfolio by 30% every year for the next three years. The Director of Talent Acquisition and his team are tasked to increase the current private bankers' headcount by 20% from both internal posting and external recruitment within the next twelve (12) months.
Questions:
(a) Illustrate how the above strategic workforce planning process can be adopted by the Director of Talent Acquisition for the staffing strategy of the new private banking unit. Distinguish the difference between strategic workforce planning and traditional workforce planning and give relevance to the workforce planning undertaken by the Director.
(b) Discuss the possible type(s) of business strategy that the new private banking unit will need to adopt differently from retail banking. As a result of this change in business strategy, propose four (4) strategic staffing decisions confronting this business strategy.
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