How systems could be combined to add value to the retailer

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Reference no: EM132970553

Consider a small retailer that uses one system to collect information about their customers, an Excel spreadsheet to collect information about their suppliers, a Word document to create invoices, and some accounting software to record revenues and expenses.

a) Give two examples of problems arising from having these systems act as functional silos.

b) Then, provide a suggestion for how these systems could be combined to add value to the retailer.

Reference no: EM132970553

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