Reference no: EM133224178
Questions -
Q1. What is the issue(s) (there can be more than one) in the scenario? Read the ethical standards from NOHS to find out.
Q2. Identify at least 2 ethical standards from the NOHS Ethical Standards for Human Service Professionals that directly or indirectly relate to the issue(s).
Q3. According to the NOHS Ethical Standards, how should the issue(s) be ethically resolved? What should the counselor suggest to or not to say?
Case Dilemma -
Case 1 - Jasmine is a second semester student in the human services program, she noticed that the courses she has been taking are beginning to get very personal and she does not like it. In fact, a current course she is now taking has an assignment that will require her to reflect on and print a review about her past/childhood/values/biases/spirituality/her general culture. She does not understand what this has to do with her goal of becoming an Gerontological Counselor.
Case 2 - Sherry loves her new job at New Leaf agency; she has been there for almost a year. She has not taken a vacation because she is worried about her clients not being able to reach her for help. She regularly comes in before the agency opens and is the last one to leave. To fit more productivity into her day, she started bringing her lunch and eating at her desk, this saves her money too. Currently, she is experiencing some unwanted physical symptoms and it is causing her decreased productivity in meeting her clients' needs. She is certain that its likely just a bug she cannot shed and needs to get some antibiotics from her doctor.
Case 3 - John is meeting with one of his first clients and is hopeful they will show for their appointment. To ensure this, John called to remind Lavone of her pending appointment, but there was no answer. John left a voice message stating that Lavone had a counseling appointment to discuss her feelings of depression at New Leaf agency and the date/time. Lavone did show and on time, as she entered the office, she was quite upset with John for leaving the voice message on her shared phone line about her personal appointment and information.
Case 4 - John is noticeably uncomfortable with Lavone's confrontation about the phone message; he is unsure what to do about it. To help them "move on from this topic" and turn this session into a more positive experience, John asked Lavone to go ahead and begin explaining her presenting issue, "Since you are here let us use all our time wisely and begin immediately." Lavone thought this was different from helpers she had seen before, there was usually lots of stupid forms to fill out and initial questions to answer; oh well she thought and liked not wasting her time on those inconsequential things.
Case 5 - Lavone explained all her recent life events, how she currently feels, and what she has tried to do for resolution. John listened intently with excellent non-verbal attending skills and responded with some reflection statements here and there too; the communication between the helper and client was going well. Lavone also began to explain her childhood background/upbringing, her beliefs, how she normally deals with problems, her support systems, and past trauma that she felt was related to her presenting problem. John felt this would take up too much of their session time, also the information was irrelevant to the task of finding a solution to Lavone's issue today. To speed up the process of finding solutions, John asked Lavone if she had discussed this issue with her pastor and what did they suggest she do for help. He explained this should have been her first step towards finding resolution. Lavone was confused by this question.