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Read the Tesla case study at the end of Chapter 12. Then research online to see what is the same and what is different. Finally, respond to the case study questions. Follow the previous guidelines for initial and response discussion posts. Discussion posts should be approximately 2 pages (APA format) and include scholarly citations and references.
QUESTION 1. Consumer Reports, the service that reports unbiased testing and ratings on cars (together with everything else we buy), recommends avoiding new cars in their first year of production especially those loaded with new technology. What can Tesla do to refute this recommendation?
QUESTION 2. How should Tesla ‘manage' the delivery of Model 3, consider in particular the delivery to European customers. Think about relative to where cars should be delivered geographically and how the service process should be designed.
QUESTION 3. Should Tesla deliver cars to customers on a first-come-served basis (i.e., in order of when deposits were placed?
QUESTION 4. Tesla is building a new plant in China that will produce the Model 3 and Model Y cars. How should Tesla handle quality issues that customers have with these cars as they are sold into the Chinese market?
Attachment:- Tesla Case Study.rar
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