How should management handle the situation

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Problem: This Gen Xer technician defends herself to her coworkers by explaining she is not using patient names and has the right to her own personal thoughts and the freedom to discuss them when not at work. Staff have begun to take sides in this issue and communication between the younger nurses and staff (Millennials & Gen Xers) versus the older Baby Boomers has resulted in tension and a lack of team synergy. Not all staff members have taken sides and there are those in the middle (of various generations) who verbalize they can identify with both sides of the issue. How should management handle this situation?

Reference no: EM133635280

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